2017 Fall Half-Day Educational Conference

November 29, 2017
8:45 AM to 12:30 PM
 Add to Calendar

DeMatteis Conference Center
101 Northern Blvd.
Greenvale, NY 11548

AHRMNY is excited to announce that registration is now open for our Fall Half-Day Educational Conference being held on Wednesday, November 29th, 2017 at The DeMatteis Conference Center in Greenvale, New York.  

We have a superb line up of speakers and topics.

8:45 AM - 9:15 AM
Breakfast and Registration

9:15 AM - 9:30 AM
Welcome and Announcements
Lesli Giglio, AHRMNY President

9:30 AM - 10:30 AM
Can we Talk? Analysis of Medical Malpractice Claims where Communication Failures contributed to Medical Error and Patient Harm 

About this session: Information is the currency of safe care, and communication is the vehicle by which that currency is transferred. Safe care hinges on the successful gathering and transfer of information among providers, and between providers and their patients and families. Incorrect or absent information at crucial points in the diagnostic or treatment process can result in serious patient harm.

In a recent study of over 23,000 malpractice claims (CRICO 2009-2013) communication was a factor in 30% of the cases. While most organizations recognize the impact of communication issues, do you know what services are most vulnerable or where in the process of care the failures most often occur? Using real case studies, this presentation sheds light on the who, what, when, and where of miscommunication (human and electronic) and shares tangible solutions being implemented in organizations actively tackling this complex problem.

Learning Objectives
♦ Explain the breadth/impact of communication issues in malpractice cases

♦ Discuss specific examples of how communication failures lead to patient harm
♦ Define specific strategies for addressing specific communication issues

10:15 AM - 11:15 AM
Irreconcilable Differences: How to Terminate the
Physician-Patient Relationship

About this session: Dr. Victor Klein, who is a practicing Obstetrician and the System Director of Quality & Patient Safety at Northwell Health and Alex Trinkoff, Vice President of Legal at Northwell Health, will discuss the legal and ethical methods to terminate a physician/patient relationship. Situations that practitioners encounter in practice will be presented and the appropriate process to dismiss a patient will be reviewed.   

Upon completion of this session, participants should be able to:

♦ manage various clinical scenarios with difficult patients
♦ identify New York state regulations with respect to dismissing the patient from a practice

11:15 AM - 11:30 AM

11:30 AM - 12:30 PM
Achieving Enterprise Resilience: A Primer for Healthcare Providers

About this session: How Prepared is your facility? Patients need for healthcare doesn't stop when a disaster strikes. Participants will learn how to protect the health and safety of your patients in an increasingly dangerous and unstable world.


12:30 PM - 1:00 PM
Audience Q&A and Wrap Up



Parking is free at DeMatteis Conference Center.  Attendees traveling by public transportation, may take the Long Island Railroad from New York Penn Station (or a station closer to your starting point) to the Greenvale Station (Oyster Bay Branch) or Great Neck Station (Port Washington Branch).  Upon arrival at Long Island station, you should then take a taxi to the DeMatteis Center. Uber as well as local taxi services (Mid Island Taxi 516-671-0707) / (Great Neck Taxi 516-482-0077) are available.  Taxi service from Greenvale Station to DeMatteis Conference Center is 5 minutes and from Great Neck Station is 15 minutes.

Please note: DeMatteis Center is NOT located within St. Francis Hospital.  The conference center is 4 miles past the main hospital campus at 101 Northern Blvd., Greenvale NY.

Please contact should you have any questions about the conference, directions or membership with AHRMNY.

Click here for financial aid policy guidelines.

We look forward to seeing you on November 29th.


$25.00 Current AHRMNY Member

$40.00 ASHRM Chapter Member

$75.00 Non-Member


FLYER-2017 Fall Conference (11/29)

Communication Factors in Malpractice Cases

Termination of the Physician-Patient Relationship

Achieving Enterprise Resilience